Privacy Statement

Last updated: January 26, 2024

Who is Simptel?

Simptel B.V. and its subsidiaries operate services and websites using simptel.com and simptellabs.com. This privacy statement describes how we store and process the personal data collected during engagement with our platforms.

What Data Do We Process?

We are committed to transparently disclosing the specific personal data collected when you engage with our websites or services, or when you contact us. Below you will find a list which contains the highlighted points:

Users

Company Name
First Name
Last Name
Addresses
Postal Code
City
Country
Email Addresses
Chamber of Commerce (CoC) Number
VAT Identification Number
Unique Company Number
Phone Numbers
Consents
Preferences
IP Addresses
Location-Related Information
User Interactions
User-Agent Information

Communication Traffic

Message Contents
Traffic Data
Location-Related Information

How do we protect your Data?

We are dedicated to safeguarding personal data by implementing suitable security measures to prevent misuse and unauthorized access. For further details, please refer to our Compliance Statement.

Storage of Personal Data

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy. Additionally, we will retain and utilize your personal data as required to comply with legal obligations, settle disputes, and enforce our legal agreements and policies.

Usage Data will also be retained for internal analysis, with a shorter retention period unless necessary to fortify security, enhance our Service's functionality, or mandated by law.

Transfer of Personal Data

For checking and analyzing the use of our website, registering visitors who want to receive our newsletter, or for marketing Simptel services if you have consented to this, or co-marketing of relevant services of a third party provided by Simptel, or cloud storage of data, we can engage third-party service providers.

These service providers may receive personal data and will act for or on behalf of us following the purpose for which the data was initially collected or otherwise legally processed. For more information, please review our Terms & Conditions.

Personal data may be transferred to group companies of Simptel following the purposes described in this Privacy Statement. To ensure that your visit to our website is as smooth, reliable, and valuable as possible for you, and to enable us to make the best possible use of our website, we also use cookies and similar technologies. For more information, please review our Cookies Statement.

Our main processing activities are within Europe. Personal data is not transferred out of the EEA, such as to group companies of Simptel or third parties, unless such transfer is made in connection to the purpose for the processing and protected by appropriate safeguards as required by applicable laws.

Your Rights

Should you be dissatisfied with how we handle the processing of your personal data, you have the right to submit a complaint to the Data Protection Authority. If you wish to have your personal data removed from our systems, please reach out using the contact details provided below. However, please be aware that we may need to retain certain information for recordkeeping, transaction completion, or compliance with our legal obligations.

Third-Party Websites

This privacy statement does not apply to third-party websites or services connected by links on our website. We advise that you review the privacy statements of these third-party websites or services before utilizing them.

Changes to this Policy

We reserve the right to amend this privacy statement, and we encourage you to review it regularly for any changes.

Explore Further

For additional details about our data processing practices, please review our Terms & Conditions. If you have inquiries or concerns regarding our privacy statement, please contact us at support@simptel.com. When you reach out to us, please state your visitor ID or User ID and date in relation to your consent.